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J Korean Acad Psychiatr Ment Health Nurs > Volume 25(3); 2016 > Article
Journal of Korean Academy of psychiatric and Mental Health Nursing 2016;25(3):176-186.
DOI: https://doi.org/10.12934/jkpmhn.2016.25.3.176    Published online October 26, 2016.
Effects of an Education Program for Effective Nursing Intershift Handoff Communication on Nurses' Intershift Performance, Self-Efficacy, and Interrelationship Stress among Clinical Nurses: A Pilot Study.
Yeonok Jeoung, Yong Ik Bak, Jeongwoo Lee, Songchol Park, Jeongkun Jin, Hyeyong Lee, Seung Hae Kang, Sohyune Sok
1Department of Nursing, Kyung Dong University, Gosung, Korea.
2Department of German Language and Literature, Korea University, Seoul, Korea.
3Department of Korean Language and Literature, Gyeongin National University of Education, Incheon, Korea.
4Department of Korean Language and Literature, Ewha Women University, Seoul, Korea.
5Graduate School of Education, Yonsei University, Seoul, Korea.
6College of Nursing Science, Kyung Hee University, Seoul, Korea. 5977sok@khu.ac.kr
Abstract
PURPOSE
The purpose of this study was to examine the effects of an education program for effective nursing intershift handoff communication (NIHC) on nursing intershift performance, self-efficacy, and interrelationship stress among clinical nurses. METHODS: The study was a pilot study using a one-group pretest-posttest design. Participants were 40 clinical nurses from Seoul/ Gyeonggi Province. The handoff dialogue pattern was developed by three professors and one doctoral student in 2014, and was based on an education program for effective (NIHC) from dialogue analysis. The education program as an experimental treatment was provided for 3 1/2 hoursto clinical nurses. Measures included nursing intershift performance scale, self-efficacy scale, and interrelationship stress scale. Collected data was processed and analyzed with SPSS PC+ Version 21. RESULTS: There were significant differences in nursing intershift performance (hand over: t=-12.18,p<.001; undertaking: t=-6.88, p<.001), self-efficacy (hand over: t=9.42, p<.001; undertaking: t=8.13, p<.001), and interrelationship stress (hand over: t=11.46, p<.001; undertaking: t=10.49, p<.001) between pre and post-test. CONCLUSION: Findings indicate that this education program can be utilized as a manual, and can be applied to improve nursing intershift performance and self-efficacy, and to decrease interrelationship stress for effective (NIHC) among clinical nurses. Findings will also help to reduce incorrect performances and increase work efficiency in clinical practice for nurses.
Key Words: Handoff; Self-efficacy; Interrelationship; Nurse
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