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J Korean Acad Psychiatr Ment Health Nurs > Volume 22(3); 2013 > Article
Journal of Korean Academy of psychiatric and Mental Health Nursing 2013;22(3):180-192.
DOI: https://doi.org/10.12934/jkpmhn.2013.22.3.180    Published online September 30, 2013.
Development and Effectiveness of the Job Stress Management Program for Health Care Professionals.
Kuem Sun Han, Mi Young Choi, Eun Mi Lee, Hee Su Lim, Young Hee Park, Yun Kyung Yang, Sun Kyung Cha
1College of Nursing, Korea University, Seoul, Korea.
2Department of Nursing, Baekseok Cultural University, Cheonan, Korea. soazae@hanmail.net
3Department of Nursing, Dongseo University, Busan, Korea.
4Faculty of Nursing, Suwon Women's College, Suwon, Korea.
5Department of Nursing, Far East University, Eumseong, Korea.
6Graduate School, Korea University College of Nursing, Seoul, Korea.
7Department of Nursing, Sun Moon University, Asan, Korea.
The purpose of this study was to evaluate the effects of the Job Stress Management Program (JSMP) combined with communication skills training for health care professionals. METHODS: The study design was a nonequivalent control group pre-post test design. Study participants were 42 health care professionals in the experimental group and 38 in the control group. Eight sessions of JSMP were provided over 6 weeks, through on-line and off-line education. Data were analyzed using chi2-test, t-test with the SAS 9.2 program. RESULTS: There were statistically significant differences in job satisfaction, emotional labor, symptoms of stress, interpersonal stress, and type of communication between the experimental group and the control group. CONCLUSION: The results of this study indicate that the JSMP based on communication skills training developed in this study has positive, effects on job stress and communication.
Key Words: Nurses; Physicians; Job stress; Communication


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