J Korean Acad Psychiatr Ment Health Nurs Search


J Korean Acad Psychiatr Ment Health Nurs > Volume 20(3); 2011 > Article
Journal of Korean Academy of psychiatric and Mental Health Nursing 2011;20(3):291-301.
DOI: https://doi.org/10.12934/jkpmhn.2011.20.3.291    Published online September 30, 2011.
Exposure to Workplace Violence and Coping in Intensive Care Unit Nurses.
Hyun Jung Park, Hee Sun Kang, Kyung Hee Kim, Hye Jin Kwon
1Chung-Ang University Hospital, Korea. cutybox@hanmail.net
2Department of Nursing, Chung-Ang University, Korea.
The purpose of this study was to examine workplace violence (verbal, physical, and sexual violence) among nurses in intensive care units (ICU). METHODS: This cross-sectional survey was done from November 8 to 27, 2010, using self-administered questionnaires. The responses of 251 nurses were analyzed. RESULTS: The results of this study showed that ICU nurses frequently experience workplace violence. Verbal violence was more frequent than physical or sexual violence. The most frequent action taken by respondents after violence was seeking help from colleagues. Violence occurred most often when a patient's mental status was altered or the patient had too much alcohol, and when the patient or family was not satisfied with the hospital services because of delay of test results or treatment. In addition, miscommunication between doctors and nurses or among nurses was a major reason for violent behavior. Nurses regarded public apologies, professional counseling, and communication skill training as effective methods to prevent or deal with violence. CONCLUSION: These results suggest that institutional and administrative support to promote a safe and efficient work environment in hospitals should be provided to minimize the possibilities of violent behavior by patients or patients' families directed at medical personnel.
Key Words: Nurse; Intensive care units; Violence
Share :
Facebook Twitter Linked In Google+ Line it
METRICS Graph View
  • 29 Crossref
  • 1,427 View
  • 60 Download
Related articles in J Korean Acad Psychiatr Ment Health Nurs

Effect of Workplace Bullying and Job Stress on Turnover Intention in Hospital Nurses.2013 June;22(2)


Browse all articles >

Editorial Office
Editorial Office 680 Gukchabosang-ro, Jung-gu, Daegu 41944, Republic of Korea
Tel: +82-53-420-4977    Fax: +82-53-255-4977    E-mail: wanjupark@knu.ac.kr                

Copyright © 2023 by The Korean Academy of Psychiatric and Mental Health Nursing.

Developed in M2PI

Close layer
prev next