3. First theme: A Person Who Accepts Their Problems and is Rebuilding His or Her Life through Self-realization Despite the Difficulty of Working with an Illness
The first theme corresponds to the individual role identities of PWMD activists. The activists accepted that they were PWMD and were rebuilding their lives despite their difficulties. The sub-themes are “carrying painful memories and experiences of exclusion and discrimination in the past,” “emerging opportunities for self-realization emerged with the help of experts and institutions,” “confident self-determination based on self-disclosure,” and “perceiving difficulty of working with vulnerable people.”
1) Carrying painful memories and experiences of exclusion and discrimination in the past
The participants experienced discrimination and isolation because of their diseases, and such experiences informed their activities. Most participants spoke of painful and traumatic memories of forced hospitalization. The trauma caused by violence and coercion remained a source of unhappy memories.
I was hospitalized in 20xx and thought it was outpatient treatment, but it was a closed ward. No one said that I would be hospitalized. It was really shocking. There was no explanation. (Participant 3)
Apart from hospitalization, the discrimination and exclusion experienced when living with an illness were widely reported. Participants were excluded from family weddings and encountered disconnection and isolation in their academic lives. Poverty was also common among participants, as their mental disorder made it difficult to find a well-paying job. Participants switched between various part-time jobs, and a vicious cycle emerged.
I really wanted to make my own money, so I watched a lot, and I watched flea markets, but when you look at flea markets, they don’t all fit. First of all, it takes age. Everyone wrote that there is no age limit. So there, and, if we’re really sick, if we’re old enough to get better, how old do you think you are? I’m in my late 40s. Now I’m getting better, and then I go and say, “I want to be a bookkeeper,” then who’s going to use a young person, who’s going to use an old person? That’s what it took. (Participant 12)
2) Emerging opportunities for self-realization with the help of experts and institutions
The discrimination, exclusion, and economic difficulties experienced by the participants motivated them to commence activities owing to their desire to escape hardship, gain the support of people around them (including experts), and seek the aid of social institutions.
The social workers at the community center I went to after I was discharged listened to my story, and the social workers listened to me. I started studying recovery (from mental illness) at the center. Before I became a PWMD ACTIVIST member, I got a lot of strength from my colleagues. So I thought I’d pay my colleagues back. (Participant 1)
Programs provided by institutions such as the Mental Health Welfare Centre gave participants new perspectives on life. All were immersed in their diseases, but they were now able to consider both their own and others’ situation. A desire to help people in similar situations grew naturally. The help of center staff who listened and offered emotional and institutional support created the driving force for the commencement of PWMD activities.
Many participants cited self-actualization as a personal goal during PWMD activities. This is directly associated with PWMD activists’ role identities. Although PWMD activists are paid very poorly, the participants clearly distinguished between their previous part-time jobs and their PWMD activities. They considered that such activities promoted self-realization, which was more important than simply maintaining a livelihood, and increased their desire to show their abilities and potential.
(In the past) I’ve had various jobs, but once I get used to it, they don’t give me anything difficult. They give us something to adjust to because we’re disabled, but honestly, it’s not fun to wash and deliver dishes. However, I can do it without having a hard time. I can earn pocket money. At that time, there was no great reward or sense of self-fulfillment. (Participant 4)
If you’re doing something that’s self-actualizing and meaningful, it’s related to the PWMD activity, whereas [working at] a convenience store is just something you do because you want to have a part-time job and you want to make money. (Participant 2)
3) Confident self-determination based on self-disclosure
This topic describes the process by which participants accept being a PWMD and, in doing so, become confident in making their own decisions. Many participants readily expressed their views on PWMD activists. The experience of living with a mental disorder was deeply projected. The more strongly the participants experienced discrimination and exclusion, including forced hospitalization, the more likely they were to point to their past experiences as an important feature of PWMD activists.
If I didn’t have the experience of discrimination, I couldn’t do my job (PWMD activist) properly because I lost everything after my discharge from the (mental) hospital. Without such an experience of social exclusion and discrimination, networking with a similar group is difficult. I think that support, life experience, experiences of illness, efforts to cure it, and sharing it together are important. (Participant 3)
There were some opposing views. Some stated that, in modern society, everyone feels mental pain, with the difference lying only in severity, and anyone can become a group participant. Even if a person has no experience of forced hospitalization, they can engage in PWMD activities.
If you set standards such as forced hospitalization, hospitalization experience, and taking medicine, I think it’s more against the mental disorder movement. (Participant 1)
Despite the conflicting views on PWMD activists’ qualifications, they all focused on PWMD. The participants thought it possible to form a consensus when talking with PWMD and gained confidence, which they could not acquire when doing other work. They finally realized that the best thing they could do was to foster PWMD activities. This confidence and realization allowed participants to envision a better future for themselves.
I think we can do many things for [PWMD]. They become professors, they do research, they become activists. (Participant 9)
An important PWMD activist’s role identity in terms of PWMD activities is that of opening up and speaking out. PWMD activists are PWMD who have raised their voices in various ways. They publish books, write poetry, have YouTube channels showing themselves engaging in their daily lives, give human-rights lectures, participate in debates, join rallies and solidarity gatherings, and accept interviews. PWMD activists open themselves up.
If I keep crouching and hiding, I can’t improve myself. I mean... I thought it would be nice if I could improve my perception by revealing a little bit like this. (Participant 10)
Everything I do as a PWMD person seems to be a PWMD activity, from breathing... However, things that hide that I am a PWMD activist cannot be PWMD activities, right?. (Participant 9)
Participants cited self-acceptance as a key prerequisite for self-disclosure. Even when engaged with the center’s program and PWMD activities, including advocacy, they sought to first recognize and accept themselves. This was not easy. For example, many PWMD activists said their self-esteem was reduced by the weight gain associated with psychiatric drugs, but they accepted this and sought courage. Positive feedback increased their self-esteem.
I think that PWMD activities heal PWMD. Anyway, I think it’s most important to have the right to self-determination. (Participant 1)
Participants gained the strength to live their lives via PWMD activities. Specifically, these activities healed many traumatic memories related to their mental disorders and PWMD experiences. Their sense of responsibility increased when they developed relationships with others. They were able to decide what direction their lives should take, and they took control of their destinies. The PWMD activities created meaning, gave participants a voice, and moved them forward.
4) Perceiving difficulty of working with vulnerable people
PWMD activists serve as peer counselors. The primary task of such a counselor is to listen to the difficulties faced by other PWMD. However, it is difficult to listen to the grievances of others if one is physically or mentally unwell. In addition, doubts that arose when collaborating with institutional staff created constant difficulties for the participants. Most participants emphasized maintaining their personal health, including symptom control, as it was important when seeking to do their work appropriately.
In peer counseling, sometimes I have to listen to the client’s symptoms. It’s okay when I’m in a good [state], but it’s hard to accept when I’m in a bad state. So, I’m the one who’s supposed to be helping, but if I’m struggling with my symptoms, it’s hard. (Participant 4)
4. Second Theme: A Person Who Takes the Lead in Helping Peers Based on Common Experiences and Network-Building
This theme reveals the relational role identities of PWMD activists, they advocated for their rights based on their shared experiences and networks; the sub-themes include “understanding and genuinely empathizing with colleagues,” “establishing a network of PWMD activist to alleviate isolation,” “helping co-workers by devising and testing creative activities.”
1) Understanding and genuinely empathizing with colleagues
The participants received support from those around them as they accumulated experience in PWMD activities and watched and supported the growth of other PWMD. They were helped by colleagues with shared experiences, and they realized the importance of sharing their voices. Amid difficult work, even a small compliment becomes very important. Confidence grows steadily in a peer group that both supports and advocates for others. When meeting responsive PWMD, participants realized they were not alone, and empathy grew. They felt a deep sense of responsibility, both for others and themselves.
It’s actually more healing and rewarding to come out and actually play a role in helping others, and over time, you start to have colleagues, you start to understand, and you start to realize that it’s not just me, it’s not just him, they are having a hard time, and you start to have that sense of camaraderie. (Participant 4)
2) Establishing a network of PWMD activists to alleviate isolation
Most participants considered PWMD isolation problematic and stated that PWMD activist networking was important. A considerable number of PWMD activists made efforts to communicate with other PWMD. One participant learned how meaningful it was to open up and share their experiences as activists. They realized the need for solidarity and wanted to help other PWMD activists in the same position upon meeting them.
I think we need to connect with each other while networking. If I have heart disease or cancer, I want to join a patient support group. (Participant 2)
3) Helping co-workers by devising and testing creative activities
Based on their experiences as PWMD, participants devised and implemented creative activities and advocated for their peers. This was possible because they listened to and empathized with the stories of others. One participant shared an experience of solving housing safety problems that even the police could not manage. A colleague who provided support by naming auditory hallucinations in a manner found useful in the past was now assisting other PWMD. Moreover, creative ideas were dispersed by broadening the perspectives of participants. In fact, the PWMD activists regarded many other PWMD activists as role models.
When I met five PWMD, they all said this: they want to talk about symptoms, but they can’t even talk to a doctor or staff at a mental-health welfare center. However, meeting a fellow PWMD counselor makes them feel comfortable talking about their symptoms, and they don’t think I’ll get angry or anything. That’s good. (Participant 6)
There’s one reason I’m living my life. I did a really good job during the lecture about human rights. Afterwards, one of the members there said to me, “Can I teach like you later?” She really asked this! I was so touched. The memory remains with me. If I ever want to kill myself, I will find hope there. (Participant 8)
5. Third Theme: A Person Who Speaks Publicly to Improve Social Awareness and Advocate for Rights and Interests
The third theme addresses the role identities of PWMD activists in terms of social activities. They publicly advocated for improved social awareness and PWMD rights and interests. The subthemes are “participating in social movements seeking to eliminate social prejudice and prevent unfair treatment,” “formally engaging in social issues as a PWMD activists,” and “constructively criticizing the role of expert groups.”
1) Participating in social movements to eliminate social prejudice and prevent unfair treatment
Even participants who evidenced the most conflicting opinions of PWMD activists’ qualifications agreed that the main purpose of PWMD activities was similar to that of a social movement. Most activities sought to eliminate prejudice against PWMD, which is rooted deeply in society. The PWMD reaffirmed their rights as members of society, and participants considered it important to fight actively against unreasonable discrimination and social exclusion.
Of course, there is discrimination and prejudice, but if we don’t speak out and stay still, we’re bound to suffer whatever we do outside. What I can do is show that there are activities like this. PWMD activists can do it. (Participant 9)
Half of the participants shared experiences of actively responding to the use of the term collective schizophrenia by certain politicians in February 2021 by protesting and filing complaints. Working purposefully to politically protect the rights and interests of other minorities, as well as themselves, was a common goal:
Interestingly, no matter how rich you are, whether you are a professor, a homeless person, or a non-disabled person, there is one vote per person. If the number of patients with schizophrenia is 1%, it is 500,000 people. It’s a vote that politicians can’t ignore. But the problem is that there aren’t 500,000 people. We don’t reveal it. (Participant 9)
2) Formally engaging in social issues as a PWMD activist
The fact that opportunities for PWMD to participate in society have increased is considered an important change. When establishing the Hospitalization Suitability Review Committee in 2019, it was specified that PWMD and family members needed to be included. Today, the voices of PWMD are heard within systems. In addition, the salary of PWMD activists has increased.
Participants reported that derogatory or discriminatory remarks about PWMD remained prevalent. Nevertheless, they constantly advocated for their rights and shared their experiences of visible change. Thus, they came to realize that consistent advocacy helped to change perceptions.
These days, I often get announcements about recruiting fellow supporters. (Participant 7)
It’s a 180-degree difference from when we first started working together. It’s something that the parties are slowly playing a role in this society somewhere. (Participant 3)
3) Constructively criticizing the role of expert groups
Participants frankly revealed the limitations that they experienced when communicating with experts. PWMD activists require expert support, but the expert-centered system still prevails in the field of mental health, as do the traditional “know-all” attitudes of experts. Although society has greatly changed recently, the participants insisted that more efforts should be made to listen to PWMD. This view was more evident among participants with more experience engaging in PWMD activities. “There was an atmosphere of disrespect for the activities (Participant 3)”. Likewise, A second-year PWMD activist working as a peer counselor in hospitals stated that they felt that they were not seen as co-workers. or people in the same position… but as patients (Participant 7), revealing the limitations of the social system and the roles of experts.